Gift Card FAQs

What is an OVER gift card?

OVER gift card is a gift voucher that stores prepaid money and a card you can give to a special someone. The person you send the gift card (the gift card receiver) can use the card to pay for ordered OVER products until the card’s stored value is exhausted.

How can I purchase an OVER gift card?

You can buy OVER gift card using the site by following these 8 steps:
1. Click on the OVER gift card page.
2. Choose the value that is going to be put on the card (in USD).
3. In the “TO” field, type in the gift card receiver’s email address.
4. In the “FROM” field, type in your first and last name.
5. Choose the delivery date you want the card to be gifted and activated.
6. If you want, you can type in a specific message to the gift card receiver.
7. Once all the fields are filled correctly, click the “ADD TO BAG” button.
8. To continue the purchase, click on the “BAG” in the top right corner and click the “PROCEED TO CHECKOUT” button. By doing this step, you’ll get to the page that requires you to provide personal data and make the payment. You can also choose the type of credit card you’re going to use.

Note: If you are having trouble purchasing a product, feel free to send us an email to, explaining the issue. We will get to the bottom of the problem ASAP and help you make your purchase.

What if I change my mind and wish to cancel the order?

Well, if you added a gift card to the bag, you can just remove it from the list by clicking on the “BAG” option in the top right corner, and removing the card by clicking on the option “Remove”.

If you have already purchased the gift card, and wish to cancel the order, send us an email to as soon as possible. In the body of the email, explain that you want to cancel the order. We will do anything in our power to stop the gift card from being delivered to the receiver.

When the gift card is sent to the receiver and activated, where is it actually “located”?

The activated gift card is “located” on the receiver’s Account. From their Account page, each gift card receiver can view their total gift card balance, redeemed gift cards that are still active, and the history of gift card transactions.

How can a gift card receiver use the gift card to pay OVER products?

To pay for an order using their gift card balance, gift card receivers need to tick the “Use $XX.XX from your Gift Card balance” checkbox at the CHECKOUT page. The checkbox won’t be available if the receiver is not logged in the OVER Account.

How many times can a receiver pay for ordered products using the gift card?

The gift card users can pay for OVER products using their gift card as many times as they want until the stored value on a card is exhausted.

Can OVER gift cards be cashed out?

No, such a thing is not possible.

Can OVER gift cards be redeemed at the OVER store?

No, such a thing is not possible.

How long is the OVER gift card active for?

An OVER gift card has no expiration date - a card is active until the stored value on a card is exhausted.